EverBank (TIAA Bank) Review 2024

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  • Overall Rating
  • Pros and Cons
  • About EverBank
  • FAQs
  • EverBank Account Reviews
  • How EverBank Compares
  • Why You Should Trust Us
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    Compare EverBank accounts
    • EverBank Yield Pledge Online Savings
    • EverBank Yield Pledge Checking
    • EverBank CD
    • EverBank Yield Pledge Money Market Account
    Chevron icon It indicates an expandable section or menu, or sometimes previous / next navigation options. Chevron icon It indicates an expandable section or menu, or sometimes previous / next navigation options. Editor's Rating 4.5/5 A five pointed star A five pointed star A five pointed star A five pointed star A five pointed star Annual Percentage Yield (APY) Chevron icon It indicates an expandable section or menu, or sometimes previous / next navigation options. 5.15% intro (4.75% ongoing) Minimum Deposit Chevron icon It indicates an expandable section or menu, or sometimes previous / next navigation options. $0 Editor's Rating 4.25/5 A five pointed star A five pointed star A five pointed star A five pointed star A five pointed star Annual Percentage Yield (APY) Chevron icon It indicates an expandable section or menu, or sometimes previous / next navigation options. 0.45% Minimum Deposit Chevron icon It indicates an expandable section or menu, or sometimes previous / next navigation options. $100 Editor's Rating 3.5/5 A five pointed star A five pointed star A five pointed star A five pointed star A five pointed star Annual Percentage Yield (APY) Chevron icon It indicates an expandable section or menu, or sometimes previous / next navigation options. 3.95% to 5.35% Minimum Deposit Chevron icon It indicates an expandable section or menu, or sometimes previous / next navigation options. $1,000 Editor's Rating 4.25/5 A five pointed star A five pointed star A five pointed star A five pointed star A five pointed star Annual Percentage Yield (APY) Chevron icon It indicates an expandable section or menu, or sometimes previous / next navigation options. 4.75% intro (3.75% to 4.15% ongoing) Minimum Deposit Chevron icon It indicates an expandable section or menu, or sometimes previous / next navigation options. $0 Start saving On EverBank's website Start banking On EverBank's website Start saving On EverBank's website Start banking On EverBank's website

    The bottom line: EverBank (previously TIAA Bank) is a good choice for people who want to avoid bank fees. EverBank doesn't charge monthly service fees on accounts, won't charge overdraft fees, offers free overdraft protection, and reimburses fees charges by out-of-network ATMs. It also pays high rates, but the best high-yield savings accounts pay even higher rates right now.

    EverBank Review: Overall Rating

    FeatureInsider rating (out of 5)
    Savings4.5
    Checking4.25
    CD3.5
    Money market account4.25
    Trustworthiness4
    Total4

    EverBank Pros and Cons

    ProsCons
    • Pays high interest rates

    • No monthly service fees

    • No minimum opening deposit for savings or money market accounts

    • Money market account includes checks and a debit card

    • No overdraft or ATM fees

    • Other online banks pay even higher rates
    • Savings and money market account rates decrease after the first year
    • High early withdrawal penalties on certain CD terms

    About EverBank

    EverBank is a bank based in Jacksonville, Florida. In summer 2023, TIAA Bank rebranded as EverBank — so EverBank has nine branches in Florida and corporate offices in several other parts of the US. TIAA is refocusing on retirement and wealth management services and still has over 120 TIAA centers nationwide.

    You can open a new EverBank account either at a branch in Florida or online from anywhere in the US. You have access to almost 100,000 free ATMs nationwide.

    Customer support is available on weekdays from 8 a.m. to 8 p.m. ET, and Saturdays from 9 a.m. to 7 p.m. Branch hours vary by location and whether you're visiting an EverBank or TIAA branch.

    The mobile app still has the TIAA name. The TIAA app has 4.7 out of 5 stars in the Apple store, and 4.2. out of 5 stars in the Google Play store.

    Your deposits are insured by the FDIC. Up to $250,000 is safe in an individual EverBank account, or $500,000 for joint accounts.

    Is EverBank Trustworthy?

    EverBank has an A+ rating from the Better Business Bureau. A strong BBB indicates that a company responds effectively to customer complaints, advertises honestly, and is transparent about business practices.

    TIAA (now EverBank) does have one recent controversy, though. In 2021, TIAA subsidiary TC Services was required to pay $97 million in a settlement with the Securities and Exchange Commission. According to the settlement, the SEC said TC Services failed to disclose conflicts of interest to customers who were part of employer-sponsored retirement plans.

    EverBank FAQs

    Does EverBank still exist? Chevron icon It indicates an expandable section or menu, or sometimes previous / next navigation options.

    Yes, EverBank has nine financial centers around Florida.

    Is EverBank legit? Chevron icon It indicates an expandable section or menu, or sometimes previous / next navigation options.

    Yes, EverBank is a legitimate bank with FDIC insurance. It's based in Jacksonville, Florida.

    Is EverBank FDIC-insured? Chevron icon It indicates an expandable section or menu, or sometimes previous / next navigation options.

    Yes, EverBank is FDIC-insured; $250,000 is insured in an individual account, and $500,000 in a joint account. This means that even if EverBank shuts down, your insured funds are still safe.

    Who took over EverBank? Chevron icon It indicates an expandable section or menu, or sometimes previous / next navigation options.

    TIAA took over EverBank in 2017 and officially changed the name in 2018. But TIAA Bank has switched its name back to EverBank.

    Did EverBank become TIAA? Chevron icon It indicates an expandable section or menu, or sometimes previous / next navigation options.

    TIAA bought EverBank in 2017, then EverBank changed its name to TIAA Bank. But as of 2023, TIAA is changing its name back to EverBank.

    Why is TIAA becoming EverBank again? Chevron icon It indicates an expandable section or menu, or sometimes previous / next navigation options.

    TIAA sold most TIAA Bank shares to private investors. Once the sale was complete, it changed its name to EverBank.

    EverBank Account Reviews

    EverBank Yield Pledge Online Savings

    EverBank Yield Pledge Online Savings Start saving On EverBank's website EverBank EverBank Yield Pledge Online Savings Insider’s Rating A five pointed star A five pointed star A five pointed star A five pointed star A five pointed star 4.5/5 Fees

    no monthly service fee

    Annual Percentage Yield (APY)

    5.15% intro (4.75% ongoing)

    Minimum Deposit Amount

    $0

    Bonus

    up to 5.15%

    Pros
    • Check mark icon A check mark. It indicates a confirmation of your intended interaction. High interest rate
    • Check mark icon A check mark. It indicates a confirmation of your intended interaction. No minimum opening deposit
    • Check mark icon A check mark. It indicates a confirmation of your intended interaction. No monthly service fee
    Cons
    • con icon Two crossed lines that form an 'X'. Other online banks may pay a higher interest rate
    Insider’s Take

    EverBank (previously TIAA Bank) is a good choice for people who want to avoid bank fees. EverBank doesn't charge monthly service fees on accounts, won't charge overdraft fees, offers free overdraft protection, and reimburses fees charges by out-of-network ATMs. It also pays high rates, but the best high-yield savings accounts pay even higher rates right now.

    Product Details
    • 9 Florida EverBank branches and online services nationwide
    • Introductory rate applies to first-time savings clients for the first year
    • Interest compounded daily and deposited monthly
    • FDIC insured
    Show Pros, Cons, and More chevron down icon An icon in the shape of an angle pointing down.

    EverBank Yield Pledge Online Savings pays 5.15% APY for your first year, then you'll earn 4.75% APY. Both rates are significantly higher than the average interest rates on savings accounts. There is a $0 minimum opening deposit and no monthly service fee.

    EverBank Yield Pledge Checking

    EverBank Yield Pledge Checking Start banking On EverBank's website EverBank EverBank Yield Pledge Checking Insider’s Rating A five pointed star A five pointed star A five pointed star A five pointed star A five pointed star 4.25/5 Fees

    no monthly service fee

    Annual Percentage Yield (APY)

    0.45%

    Minimum Deposit Amount

    $100

    Pros
    • Check mark icon A check mark. It indicates a confirmation of your intended interaction. Earns interest
    • Check mark icon A check mark. It indicates a confirmation of your intended interaction. No monthly service fee
    • Check mark icon A check mark. It indicates a confirmation of your intended interaction. No out-of-network ATM fees
    • Check mark icon A check mark. It indicates a confirmation of your intended interaction. No overdraft fees
    • Check mark icon A check mark. It indicates a confirmation of your intended interaction. Free overdraft protection
    • Check mark icon A check mark. It indicates a confirmation of your intended interaction. $15 per month in out-of-network ATM fee reimbursements for balances under $5,000
    • Check mark icon A check mark. It indicates a confirmation of your intended interaction. Unlimited out-of-netowkr ATM fee reimbursements for balances of $5,000 or more
    Cons
    • con icon Two crossed lines that form an 'X'. $100 minimum opening deposit
    Insider’s Take

    EverBank (previously TIAA Bank) is a good choice for people who want to avoid bank fees. EverBank doesn't charge monthly service fees on accounts, won't charge overdraft fees, offers free overdraft protection, and reimburses fees charges by out-of-network ATMs. It also pays high rates, but the best high-yield savings accounts pay even higher rates right now.

    Product Details
    • 9 Florida EverBank branches and online services nationwide
    • Access to 80,000 fee-free ATMs throughout the US
    • Debit cards includes extended warranty protection, payment protection, and return protection
    • Declines transactions that would overdraw your checking account
    • Free overdraft protection if you link your checking account to another bank account
    • Interest compounded daily and deposited monthly
    • FDIC insured
    Show Pros, Cons, and More chevron down icon An icon in the shape of an angle pointing down.

    Not only does EverBank Yield Pledge Checking pay 0.45% APY, but it's also a great account for avoiding fees. There is no monthly service fee. It offers multiple ways to avoid overdraft fees, doesn't charge out-of-network ATM fees, and even reimburses fees charged by out-of-network ATM issuers.

    EverBank CD

    EverBank CD Start saving On EverBank's website EverBank EverBank CD Insider’s Rating A five pointed star A five pointed star A five pointed star A five pointed star A five pointed star 3.5/5 Annual Percentage Yield (APY)

    3.95% to 5.35%

    Minimum Deposit Amount

    $1,000

    Pros
    • Check mark icon A check mark. It indicates a confirmation of your intended interaction. High interest rate
    • Check mark icon A check mark. It indicates a confirmation of your intended interaction. Standard CD variety
    Cons
    • con icon Two crossed lines that form an 'X'. $1,000 minimum opening deposit
    • con icon Two crossed lines that form an 'X'. Standard-to-high early withdrawal penalties
    Insider’s Take

    EverBank (previously TIAA Bank) is a good choice for people who want to avoid bank fees. EverBank doesn't charge monthly service fees on accounts, won't charge overdraft fees, offers free overdraft protection, and reimburses fees charges by out-of-network ATMs. It also pays high rates, but the best high-yield savings accounts pay even higher rates right now.

    Product Details
    • 9 Florida EverBank branches and online services nationwide
    • 20-day advance maturity alert
    • Terms range from 3 months to 5 years
    • Early withdrawal penalties range from 22 days to 456 days of simple interest
    • Interest compounded daily and deposited monthly
    • FDIC insured
    Show Pros, Cons, and More chevron down icon An icon in the shape of an angle pointing down.

    EverBank pays 3.95% to 5.35% APY on CDs. These are high rates overall, but the best CD rates are even higher right now. You'll also want to keep an eye on early withdrawal penalties — they can be hefty for longer terms.

    EverBank Yield Pledge Money Market Account

    EverBank Yield Pledge Money Market Account Start banking On EverBank's website EverBank EverBank Yield Pledge Money Market Account Insider’s Rating A five pointed star A five pointed star A five pointed star A five pointed star A five pointed star 4.25/5 Fees

    no monthly service fee

    Annual Percentage Yield (APY)

    4.75% intro (3.75% to 4.15% ongoing)

    Minimum Deposit Amount

    $0

    Pros
    • Check mark icon A check mark. It indicates a confirmation of your intended interaction. No minimum opening deposit
    • Check mark icon A check mark. It indicates a confirmation of your intended interaction. No monthly service fees
    • Check mark icon A check mark. It indicates a confirmation of your intended interaction. Checks available
    • Check mark icon A check mark. It indicates a confirmation of your intended interaction. Debit card available
    • Check mark icon A check mark. It indicates a confirmation of your intended interaction. No out-of-network ATM fees
    • Check mark icon A check mark. It indicates a confirmation of your intended interaction. $15 per month in out-of-network ATM fee reimbursements for balances under $5,000
    • Check mark icon A check mark. It indicates a confirmation of your intended interaction. Unlimited out-of-network ATM fee reimbursements for balances of $5,000 or more
    Cons
    • con icon Two crossed lines that form an 'X'. Other online banks may higher interest rates
    Insider’s Take

    EverBank (previously TIAA Bank) is a good choice for people who want to avoid bank fees. EverBank doesn't charge monthly service fees on accounts, won't charge overdraft fees, offers free overdraft protection, and reimburses fees charges by out-of-network ATMs. It also pays high rates, but the best high-yield savings accounts pay even higher rates right now.

    Product Details
    • 9 Florida EverBank branches and online services nationwide
    • Introductory rate applies to first-time savings clients for the first year
    • Ongoing rate: Earn 3.75% APY on balances $0 to $49,999.99; Earn 4.05% APY on balances $50,000 to $99,999.99; Earn 4.15% APy on balances $100,000 and up
    • Interest compounded daily and deposited monthly
    • FDIC insured
    Show Pros, Cons, and More chevron down icon An icon in the shape of an angle pointing down.

    Like the bank's savings account, the EverBank Yield Pledge Money Market Account pays a higher rate for the first year, then drops a little. It also has a tiered-rate system, so after the first year, you'll earn more with a higher balance. This account stands out because it comes with both a debit card and checks, so it's easy for you to access your savings quickly.

    How EverBank Compares

    EverBank vs. Synchrony Bank

    Although Synchrony savings rates are high, EverBank still pays higher rates on its savings and money market accounts.

    Synchrony CD rates range from 2.25% to 5.30% APY, so the better rate between the two banks will depend on which term you choose. Synchrony does offer more terms than EverBank, such as 16-month and 19-month options. It also has a no-penalty CD paying 4.05% APY, and a 2-year bump-up CD that pays 4.00% APY and lets you request a rate increase once during the term. So you have many more CD options with Synchrony.

    EverBank might be the better option if you want to do all of your banking with the same company, though. Synchrony does not offer a checking account. On the bright side, its savings account includes an ATM card, giving you quick access to your cash.

    Synchrony Bank Review

    EverBank vs. Ally Bank

    EverBank and Ally share a lot of similarities: They pay high rates and don't charge overdraft, ATM, or monthly maintenance fees. EverBank pays a higher savings rate, but the Ally Money Market Account pays 4.40% APY — while this is lower than EverBank's initial APY, it's higher than what it offers after the first year.

    EverBank pays higher rates overall on regular CDs. But Ally has a no-penalty CD that pays 4.35% APY. The Ally Raise Your Rate CD comes with a 2-year or 4-year term. Both terms pay 3.90% APY, and you can request to increase your rate once with the 2-year term and twice with the 4-year term. So if you want more unique types of CDs, Ally could be the better fit.

    Ally also has savings buckets and spending buckets, which make it easy to save for individual goals and create a budget in your checking account.

    Ally Bank Review

    Why You Should Trust Us: How We Reviewed EverBank

    We used Insider's bank account methodology to rate EverBank savings, checking, and money market accounts. For its CDs, we used our certificate of deposit methodology.

    We evaluate the company's ethics, customer service, and mobile app. Other factors considered depend on which type of account we're reviewing. For example, we look at overdraft fees for checking accounts and early withdrawal penalties for CDs. We assign each category a score between 0 and 5, then average the scores together to give each account a rating from 0 to 5.

    Personal Finance Reviews Editor Laura Grace Tarpley (she/her) is a senior editor at Personal Finance Insider. She oversees coverage about mortgage rates, refinance rates, lenders, bank accounts, and borrowing and savings tips for Personal Finance Insider. She was a writer and editor for Business Insider's "The Road to Home" series, which won a Silver award from the National Associate of Real Estate Editors. She is also a Certified Educator in Personal Finance (CEPF).She has written about personal finance for over seven years. Before joining the Business Insider team, she was a freelance finance writer for companies like SoFi and The Penny Hoarder, as well as an editor at FluentU. You can reach Laura Grace at ltarpley@businessinsider.com.Learn more about how Personal Finance Insider chooses, rates, and covers financial products and services » Read more Read less Compliance Associate Evelyn He is a compliance associate at Business Insider who supports the Personal Finance Insider team. Personal Finance Insider is Business Insider's personal finance section that incorporates affiliate and commerce partnerships into the news, insights, and advice about money that Business Insider readers already know and love.The compliance team's mission is to provide readers with stories that are fact-checked and current, so they can make informed financial decisions. The team also works to minimize risk for partners by making sure language is clear, precise, and fully compliant with regulatory and partner marketing guidelines that align with the editorial team.Before joining Business Insider, she served in various legal and compliance roles in different industries, including the legal and pharmaceutical industries.   Evelyn obtained her M.S. degree in Marketing at Boston University in 2022. Prior to combining and consolidating her knowledge of law and business, she spent one year finishing 1L courses at Suffolk University Law School to further her legal knowledge. She has also completed MBA business law courses while working on her Bachelor of Business Administration in Management at the University of Massachusetts, Amherst. Outside of work, she enjoys spending time with her 14-year-old Shih Tzu named Money, and her 5-year-old Bichon named Tibber. Read more Read less

    Editorial Note: Any opinions, analyses, reviews, or recommendations expressed in this article are the author’s alone, and have not been reviewed, approved, or otherwise endorsed by any card issuer. Read our editorial standards.

    Please note: While the offers mentioned above are accurate at the time of publication, they're subject to change at any time and may have changed, or may no longer be available.

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